Terms and conditions

§ 1) Validity
The general terms and conditions apply to all business relations between Johann Müller AG and its customers. By placing an order, you confirm that you have read and accepted the general terms and conditions. The mere inspection of our website is non-binding and does not constitute a legal relationship.

§ 2) Offer
All prices are in the currency chosen by the customer excluding VAT. The listed prices, product illustrations and product descriptions are without guarantee. Delivery periods, availability and errors excepted.

§ 3) Delivery periods
Products which are in our stock will be processed by us immediately after receipt of the order. The ordered products are delivered according to agreement with the customer. Delays due to unavailability of suppliers or missing information from the customer do not result in any claims by the customer.

§ 4) Shipping

The shipping costs are calculated according to package weight and shown accordingly in the ordering process.

§ 5) Payment
Payment for goods ordered from Johann Müller AG is made in advance, by credit card or PayPal.

§ 6) Guarantee
The supplier undertakes to exercise due care and to deliver the products in good quality. The warranty period is one year.
Excluded from the warranty are defects and malfunctions for which the supplier is not responsible, such as natural wear and tear, force majeure, improper handling, intervention by the customer or third parties, excessive strain, unsuitable operating materials or extreme environmental influences.

§ 7) Right of return
Products with quality defects are to be returned to us within 14 days after prior consultation in an unused, faultless condition and original packaging at your own expense.

§ 8) Legal notice
Place of jurisdiction is CH-4800 Zofingen. Swiss law applies exclusively.

4802 Strengelbach, 29.01.2019